More than 140 participants from every state in Federal Region VI (
MaryLee Allen, director of the Child Welfare and Mental Health division of the Children’s Defense Fund was the keynote speaker presenting Title IV-E training innovations and trends across the county. Madeline McClure, executive director of Tex Protects and Scott McCown, executive director of the Center for Public Policy Priorities addressed policy views on recruitment, training, and retention of child welfare workers. Chadwick Sapenter, president of Onyx Real Estate Group, delivered an “inspirational” message to the child welfare professionals who face overwhelming challenges each day.
Officials from the Administration for Children and Families, State Child Welfare agencies and universities conducted focus groups and share pertinent information about child welfare issues. Nannette Bishop, Administration for Children and Families, presented information on federal regulations.
The purpose of the Roundtable is to foster Title IV-E funded Agency/ University collaborations that prepare social work students for professional public child welfare practice. These collaborations provide stipends for university students, funds for curriculum innovation, opportunities for training for foster parents and staff, and salaries for staff and faculty.
Please join us next year on May 28-29, 2009 at T Bar M for the 13th Annual Title IV-E Roundtable. The Texas Roundtable Group plans to have a mid-year meeting in the Fall, perhaps late September or early October. We will keep you posted on the date, time, and place. Dr. Karen Brown and Ms. Liz Kromrei are working on arrangements. We strongly encourage all of the other state partnerships to have a mid-year meeting within their states and are happy to assist with mailing lists or contacts.
If you have a presentation or a panel from your state or your partnership and would like to present next year, please contact Dr. Nancy Chavkin at nancychavkin@txstate.edu. If you have suggestions for keynote presenters, please also let us know.
Powerpoints are available by request from MaryLee Allen’s presentation, Dr. Patrick Leung’s report, Dr. Monit Cheung’s report, and Madeline McClure’s presentation. Please contact Ms. Elena Gibson at
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FIELD FOCUS GROUP – TOOLS FOR THE TRADE
Co-chairs: Chris Johnson, Martha Wildberger, Tanya Rollins
WHAT’S NEW:
Sharing Tools of the Trade and things that work well with student interns
· Chris Johnson – passed out two articles that can be used with students: “Co-Constructing Cooperation with Mandated Clients” and “Solution-Focused Interviewing with Child Protective Services Clients” – students read the articles and then they discuss the articles during supervision
· Martha Wildberger – discussed a) using current local articles in supervision to process information on child welfare and b) doing a mock court hearing during supervision so students can start to learn how to prepare for court and formal staffing
· Holly Durham – uses “Liaison Agency Visit Contact Form” with students; it’s a checklist to make sure students are receiving what they need in the field. Rita Blanchard also discussed preparing students adequately for what to expect while in field placement
· Cathy Clark – discussed holding a meeting at the beginning of the semester with field liaison, student coordinator, field instructor, program director, field supervisor, etc. to make sure all parties are on the same page with the same goals. Also discussed seminar and the importance of having a regular seminar so students have an opportunity to process field experience. Provides a Leadership Seminar for both employees and non-employees once a month to problem-solve, discuss issues, and provide peer support. Hand-out: “Leadership Styles: Using the right one for your situation”
While discussing “Tools of the Trade,” there was also discussion of the different logistical issues at each university (how seminar is provided at each university, supervising IV-E students vs. non-IV-E students, how to effectively communicate with agency personnel, who provides direct supervision to students, liability issues, what students can and cannot do while in field placement, etc).
WHAT’S NEEDED:
It’s helpful to discuss Tools of the Trade and share ideas. We would like to do this again next year, and would like for a representative from each university to bring a tool to share with the group so that we can all continue to learn.
WHAT’S NEXT:
Next year we will each bring tools/ideas to share with the group.
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FOCUS GROUP ON Evaluation
Co-chairs: Patrick Leung and Donn Baumann
WHAT’S NEW:
WHAT’S NEEDED:
WHAT’S NEXT:
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FOCUS GROUP ON PARTNERSHIPS AND ADMINISTRATIVE ISSUES: THE BASICS OF PARTNERSHIPS
Co-chairs: Marcia Sanderson; Cyndi Reed, Melynn Conway (assisting)
WHAT’S NEW:
Panel Presentation – Handouts
Two main ways relationships start – one person from university or one staff person in region becomes very interested in starting a relationship like this. Once interest was developed, the university gets the Dean interested or a staff person meets with the university. Staff are usually interested due to a limited number of MSW or BSW degrees within the regions. Discussion is held about the benefits to the University as well as the benefits to the agency. It takes a strong advocate or supporter in one direction to get it started and a strong relationship between the university and the agency to finalize the contract. You need to give enough time to have discussions on an on-going basis to keep the partnership from having problems. Communication is critical. Communication has to be face to face. It is important that the agency and the university understand each other. We have to understand each other’s limitations. We also have to understand each other’s language, as well as the benefits to both.
Issues to consider for the University:
Benefits to the Agency:
Contracting Issues:
Reporting Requirements:
WHAT’S NEEDED
WHAT’S NEXT
FOCUS GROUP ON EMPLOYMENT AND RETENTION
Co-Chairs: Brian Brumley and Monica Knighton
WHAT’S NEW:
Introduction- Sally Tompkins and Monica from
Presentation by State office (Sally) See handout 2008 stats
· Special investigator continue to have a high turnover
· CPS continues to have high turnover in Investigations
Top reasons why Staff Leave 18% response rate to the exit interview
· Working conditions environment STRESS
· Better pay/benefits
· Issues with employees their supervisor
Workforce support and Retention Initiative Rider 13
· Reducing turnover
· Performance measurement losing people first two years
· Promote employee communication and input
· Improve hiring practices
· Strengthen supervision
· Manage workloads
· Enhance work environment
· Value employees (health and wellness) possible raise
Actions to Recruit and Retain Staff (see handout)
· Additional Staff
· Expanded office space
· Expanded mobile technology
· Implemented tenure and vision awards
· Budgeted for merit raises
· Continued stipends (5,000) for CPS investigators
· Established Night shift differential at Statewide intake
· Traveled to regions on commissioner’s tour
· Created program improvement committees
· Strengthened peer training
· Implemented the STARS program
WHAT’S NEEDED AND NEXT:
· Getting data on pass/fail on Pan Able separating by university
· UTA’s survey collaborating with State office exit interviews
· Disconnect with the hiring specialist and the quality of the worker
· Looking at non-case assignable workers
· Lack of a presence CPS hiring folks at University Job Fairs
· CPS is going beyond the title IV –E educational reimbursement CCL, investigators, APS etc.
· Making the process easier for travel reimbursement for workers easier
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FOCUS GROUP ON CURRICULUM
Co-chairs: Monit Cheung and Annette Hodges-Brothers
WHAT’S NEW:
Developed a casebook as a committee.
• Cases to be used in teaching and training
• Internet connections for use in teaching and training
• Please obtain the Case Scenario CD from Monit Cheung (mcheung@uh.edu)
Uniqueness about this casebook:
• All are child welfare cases.
• There are questions for discussions and tasks to be assigned.
• Some cases come with Instructor’s Resources to facilitate discussion or provide as an example for student report writing.
• Video cases are provided online.
Case 1: Sibling Care in a Child Physical Abuse Case :
• Euro-American child, Edwin (8)
• Edwin’s 8-month-old brother Justin has a fractured femur. CPS suspected physical abuse by the child’s father
• Both kids are under CPS custody
• Task: Assess his mental stability to return to his mother
Case 2: Foster Care –
Policy and Rural Practice Implications :
• Tanya (14) has two brothers, Tony and Tommy. They were all treated badly at the home with mother and mother’s boyfriend, and they were removed from parental supervision
• Tanya is pregnant and confirmed that her mother will not be supportive for her pregnancy.
• There are confirmed signs of abuse and neglect for Tanya
• No relative or biological father can provide potential placements for the children
Issue: Placing the children in two separate foster families in the same community
Task: Discuss legislation and agency policy; identify problems and challenges
Case 3: An Illegal Immigrant’s Child :
• A Honduran mother and her 2 children, Steven (15) and Gracie (16) entered illegally into the
• Mother abandoned the two children in a
• Mother cannot be located
• Children were picked up and placed in foster care
• Steven ran away from the foster home the next day
Task: Work with Gracie and plan for Steven’s return
Case 4: Child Physical Abuse :
• Mrs. Matthews (30) was diagnosed with Schizophrenia after the birth of Devin
• Divorced unexpectedly because of her illness
• She beat her two daughters with a belt and school reported the incident
• She is concerned about who will take care of her children but there is some extended family
Task: Plan clinical intervention for each member of the family
Case 5: Child Neglect
• A 10-year-old child, Elizabeth Ide, is currently living with her deaf mother
• It is reported that the child frequently goes door to door to beg for food and has to care for herself
•
•
Task: Identify the child’s concerns and family strengths
Case 6: Child Sexual Abuse:
• Jackie, a 14-year-old Hispanic female, was currently residing with her maternal grandfather, mother, and her mother’s boyfriend, Roberto
• Roberto fights with Jackie’s mother and there was a black eye on her mother’s face
• Jackie stated that Roberto had touched her in a bad way
• Jackie was unable to recall the number of times or where they were when Roberto touched her
• Jackie stated she told her mother about the touching, but her mother did not believe her and said, “It’s all in your head.”
Task: Assess the child’s ability to differentiate the truth from lies
Case 7: Child Neglect & ADHD
• Romeo (14, African American male) has been allegedly neglected by his mother, Susan
• The referral states that the child has ADHD symptoms and has recently set fire to a neighbor’s patio furniture
• He appeared healthy and clean during home visit
• He had no visible physical abuse marks but one scratch mark on his hand
• His mother was cooperative but felt hopeless about this child
• His teacher reported that Romeo often picks at his skin and hits himself
• Task: Assess the child’s developmental level and observe his symptoms
Case 8: School Truancy & Depression
• John, a 17-year old Asian American, has not attended school for the past 2 weeks
• Parents spoke limited English
• John had a distinct smell and his hair was messy
• He does not have any friends due to their recent move into this school district
Task: Report his behaviors, family functioning and make recommendations to the school
Case 9: Foster Child’s Medication
• Mariah, just turned 16 years old, is currently in a foster home and parental rights have been terminated subsequent to her parents abandoning her
• She was diagnosed with Major Depressive Disorder
• She has been unable to effectively deal with her numerous losses
• Decision on her need for medication is needed
Task: Help the child understand her mental health needs and identify resources to support her
Case 10: Childhood Anxiety
• Xavier (5), African American boy, has been placed in the custody of CPS since he was three years old, has no siblings
• In the past, he could not walk, talk, interact well with others, or feed himself, and he was used to play in a dark closet for hours.
• He has attached to his current caretaker and his therapist
• He will calm down after a temper tantrum or acting out through redirection and calmly talking to him
• He is now able to get along and socialize with children, and is monitored when he interacts with small children
Task: Assess child’s anxiety disorder and make permanency planning
Case 11: Child Abuse and Eating Disorder
• Kelly, 13, is being treated at the eating disorders unit at St. Joseph Hospital
• She has lost 20 pounds (from 95 pounds) and started to have significant hair loss
• Her parents stated that Kelly has had bad mood swings in the last two months
Task: Help the child build self confidence, identify her definitions of life alternatives, draft a discharge plan
Case 12: A Lesbian Adolescent
• Lynn, 17-year-old Asian-American female, moved to the U.S. from Vietnam about 10 years ago
• She stated that she is not a popular girl and wants to drop out from school
• She disclosed that she is attracted to girls and wants to be friends with the caseworker
• She is afraid that her parents will beat her up if they found out her sexual orientation
Task: Provide client with information about being a lesbian and the coming out process; include resources in your case plan
Case 13: Divorce
• Pattie (11 year old, female) has been acting out in school recently
• When asked to see her parents, she broke into a hysterical cry and couldn’t control her emotions
• Pattie had hurt herself with a pair of scissors
• She began living with her father approximately a month ago because her mother abandoned her
Task: Grief work and referrals
Case 14: Foster Children
• A 22-year-old mother (Jan Sarie), who was an abandoned child, reported a local Catholic Charities stating that her two children (3 years old and 2 months old) are currently staying in a foster home due to her inability to provide shelter for them
• She suspected that her two children do not have enough to eat and have poor hygiene
• She just got a job and wants to have her children back
• This mother has intelligence level of 10-year old and she cannot read or write
Task: Identify client’s strengths, provide service coordination with CPS
Case 15: Neglected Children of a Teen Mother
• Mary (19) is the oldest of seven children
• Mother and maternal grandmother died when she was a child
• Sexually abused by her grandfather
• Married to 30-year-old man at age 16 and pregnant at 17
• Physically abused by her husband
• She is now a single mother with twin boys but one of them became ill and she lost her job
• She began to neglect herself and her children
Task: Service plan for mother to help improve her functioning
Case 16: A Sponsored Child’s Story
• Use Dr. Cheung’s article for discussion
• Article posted on:
http://www.sw.uh.edu/communityoutreach/cwep_title_IVE.php
(Click under “Child Welfare Research and Training Resources”)
Questions for Discussion will focus on the circle of poverty and impact of poverty on CPS assessment
10 Digital Stories: #1-5
Case 1: Aurora Anderson, New York
Jonitha in this touching story found her sister and praise the effort of this social worker.
Case 2: Sasha Charles, New York
This is a touching story from the heart of Sasha, a foster child.
Case 3: Patty Cooper, Oregon
We can learn from Patty’s own “aging out” story.
Case 4: Felicia Devine, New York
Felicia shares her rewarding and relationship work with youth.
Case 5: Leslie Fuller, New York
“I’m more than my past,” said Leslie about her group home and teenage adjustment experiences.
http://www.hunter.cuny.edu/socwork/nrcfcpp/pass/digital-stories/index.htm
10 Digital Stories: #6-10
Case 6: Erin Gladstone, Oregon
Erin shares her work with teens through own family experience, caring and concern.
Case 7: Joshua Griggs, Oregon
In “My life, my story, my journey,” Joshua, a MSW, expresses his feelings about past abusive environments, advocating not treating children as a statistic.
Case 8: Jessica Kartzmark, Oregon
This appreciative adopted child tells her story about responsibilities and learning through love.
Case 9: Erin Padula, New York
“A call for change” gives us hope from this social worker who is willing to help.
Case 10: Matthew Rodriquez, New York
Matthew who was an acting-out child who lost his mother shared his view about life.
http://www.hunter.cuny.edu/socwork/nrcfcpp/pass/digital-stories/index.htm
Other Resources
• http://www.sw.uh.edu/communityoutreach/cwep_title_IVE.php
• National Title IV-E Survey Reports
• Journals in Social Work and Related Disciplines
• Child Welfare Research and Training Resources
• Child Welfare Video Resources
A Case Approach: Cheung & Leung’s Book
• Use a case (Joe and Mary’s family) to initiate clinical discussions with 10 different theories
• Identify case variations after familiar with the theoretical applications
http://www.lovepublishing.com/
WHAT”S NEEDED:
• Incorporate the use of cases in the curriculum
– Both BSW and MSW courses
– Process:
• Students identify the practice implications
• Use tools to do assessment, problem solving, management skills
• Critical thinking (thinking outside the box)
• Quality Assurance
– Feedback on case assessment
– Concern about family assessment
• National Child & Family Review
– Missing ongoing assessment that happened in families
– Not only focus on what they see, but also about the children’s re-assessment (e.g., aging out, service gaps, family dynamics, risk, safety, needs and services)
• Forensic courses to address court processes
– Ability to translate what has to be done in the stand in court
– Professionalism in social work practice (how to testify and represent the client, agency, and the profession; how to dress
– Court room testimony (how to talk; how to prepare for testimony)
– Potential issues that are threatening
– Court information from experts
• Mentoring
– 6-8 weeks mentoring as staff (great support and helping them with court testimony)
– Maintaining best practice information (ongoing)
– Using experts’ input to strengthen curriculum
WHAT”S NEEDED:
• Documentation
– Case management, time management
– Court recording
– Volume of case materials
• Case decision making
– Learning from “wrong decisions” and painful experiences
• Supervision in child welfare
– In partnership with universities, teach how to supervise staff
• Crisis Intervention
– How to debrief and handle difficult situations, bad outcomes (while at CPS)—learned ahead of time at BSW/MSW program
– What are staff needs
WHAT’S NEXT:
• Family Assessment (Ongoing, Revisit)
• Court and Forensic Support
• Effective Casework Management (including documentation and field)
• Case Decisions
• Supervision Curriculum (including Staff’s self care) (Tied with case outcomes)
• Task analysis (skills-based curriculum
• Use existing CPS Training Academy materials in classroom teaching
• Focus on Effective Casework Management incorporating court preparation and other practice skills
New Co-chairs:
University: Rhonda Smith, Texas State
University: Sonja Arredondo, UTPA
CPS: Annette Hodges-Brothers
CPS: Suzanne Irvin